displayName
Work Order Lifecycle Management
workflowKind
operational
triggerType
event-driven
typicalCadence
per-event
complexity
single-team
description
Manages work orders from creation through completion -- triaging
incoming maintenance and service requests, assigning priority based on
asset criticality and customer SLA tiers, tracking technician progress
through mobile check-in/check-out, validating parts consumption against
inventory, capturing proof-of-completion with photos and digital
signatures, and triggering invoicing workflows upon closure. Produces
work order audit trails, first-time-fix-rate metrics, and parts usage
reports. Excludes inventory procurement.