{
  "id": "workflow:process-mapping-and-improvement",
  "_kind": "Workflow",
  "_file": "workflows/workflows/workflows-business-analyst.yaml",
  "_cluster": "workflows",
  "attributes": {
    "displayName": "Process Mapping and Improvement",
    "workflowKind": "operational",
    "triggerType": "on-demand",
    "typicalCadence": "per-initiative",
    "complexity": "cross-team",
    "description": "Maps and improves business processes end-to-end -- documenting\ncurrent-state process flows with swim lanes, decision points, and\nsystem touchpoints, measuring cycle time, throughput, and error rates\nat each process step, identifying bottlenecks, handoff delays, and\nredundant approvals through value-stream analysis, designing\nfuture-state process flows that eliminate waste and improve\nthroughput, quantifying improvement opportunity in time savings,\nerror reduction, and cost avoidance, and defining implementation\nmilestones with measurable success criteria. Produces current-state\nand future-state process maps, bottleneck analysis, and improvement\nroadmap. Excludes technology implementation and organizational\nrestructuring.\n"
  },
  "outgoingEdges": [
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "role:business-analyst",
      "kind": "involves_role",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "role:operational-risk-analyst",
      "kind": "involves_role",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "role:engineering-manager",
      "kind": "involves_role",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "skill-area:domain-driven-design",
      "kind": "requires_skill_area",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "skill-area:c4-modeling",
      "kind": "requires_skill_area",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "domain:operations",
      "kind": "applies_to_domain",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "domain:project-management",
      "kind": "applies_to_domain",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "responsibility:cost-optimization",
      "kind": "triggers_responsibility",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "responsibility:review-architecture-changes",
      "kind": "triggers_responsibility",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "org-unit:operations-team",
      "kind": "performed_by_org_unit",
      "attributes": {}
    },
    {
      "from": "workflow:process-mapping-and-improvement",
      "to": "org-unit:engineering",
      "kind": "performed_by_org_unit",
      "attributes": {}
    }
  ],
  "incomingEdges": []
}