{
  "id": "workflow:platform-sla-review",
  "_kind": "Workflow",
  "_file": "workflows/workflows/workflows-platform-eng.yaml",
  "_cluster": "workflows",
  "attributes": {
    "displayName": "Platform SLA Review",
    "workflowKind": "governance",
    "triggerType": "scheduled",
    "typicalCadence": "quarterly",
    "complexity": "cross-team",
    "description": "Reviews internal platform SLAs against measured performance --\nanalyzing error-budget burn rates for shared platform services (CI/CD,\ncontainer registry, secrets management, service mesh), evaluating\nlatency and availability trends, identifying services breaching SLA\ntargets, reviewing consumer team satisfaction scores, and calibrating\nSLA targets for the next period based on capacity and investment\nplans. Produces SLA compliance report and updated SLA commitments.\nExcludes platform incident response.\n"
  },
  "outgoingEdges": [
    {
      "from": "workflow:platform-sla-review",
      "to": "role:platform-engineer",
      "kind": "involves_role",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "role:staff-engineer",
      "kind": "involves_role",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "role:engineering-manager",
      "kind": "involves_role",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "skill-area:sli-slo-management",
      "kind": "requires_skill_area",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "skill-area:observability-pipeline",
      "kind": "requires_skill_area",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "domain:platform-engineering",
      "kind": "applies_to_domain",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "domain:observability",
      "kind": "applies_to_domain",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "responsibility:slo-definition",
      "kind": "triggers_responsibility",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "responsibility:capacity-planning",
      "kind": "triggers_responsibility",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "org-unit:platform-team",
      "kind": "performed_by_org_unit",
      "attributes": {}
    },
    {
      "from": "workflow:platform-sla-review",
      "to": "org-unit:infra-engineering",
      "kind": "performed_by_org_unit",
      "attributes": {}
    }
  ],
  "incomingEdges": []
}