{
  "id": "topic:jobs-to-be-done-framework",
  "_kind": "Topic",
  "_file": "domain/topics/topics-expanded.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "Jobs to Be Done Framework",
    "description": "Understanding customer needs through the lens of the \"job\" they are\nhiring a product to do — conducting switch interviews, mapping job\nsteps, identifying underserved outcomes, and using JTBD insights to\ndrive product innovation and positioning.\n"
  },
  "outgoingEdges": [
    {
      "from": "topic:jobs-to-be-done-framework",
      "to": "domain:strategy",
      "kind": "belongs_to_domain"
    },
    {
      "from": "topic:jobs-to-be-done-framework",
      "to": "domain:customer-experience",
      "kind": "belongs_to_domain"
    }
  ],
  "incomingEdges": []
}