II.
Tool overview
Reference · livetool:livechat
LiveChat overview
Customer chat and helpdesk platform surfaced by Ora for support-ticket and live-chat workflows.
Attributes
displayName
LiveChat
homepageUrl
kind
other
description
Customer chat and helpdesk platform surfaced by Ora for support-ticket and live-chat workflows.
ora
domain
livechat.com
score
62
grade
C
category
Communication & Support
tags
- live chat
- customer support
- chatbot
- helpdesk
scoreUrl
Outgoing edges
sourced_from1
- source-ref:ora-discover-api·SourceRefOra discovery API
supports_work1
- role:support-engineer·RoleSupport Engineer
tool_used_by1
- skill-area:customer-support·SkillAreaCustomer Support Systems
Incoming edges
scores_agent_readiness_of1
- agent-readiness-score:ora.livechat-com·AgentReadinessScoreOra score — LiveChat