II.
LibraryProcess overview
Reference · livelib-process:customer-experience--nps-survey-program
nps-survey-program overview
End-to-end process for deploying Net Promoter Score surveys, analyzing results, and closing the feedback loop
Attributes
displayName
nps-survey-program
description
End-to-end process for deploying Net Promoter Score surveys, analyzing results, and closing the feedback loop
libraryPath
library/specializations/domains/business/customer-experience/nps-survey-program.js
specialization
customer-experience
usesAgents
- survey-designer
- audience-analyst
- deployment-planner
- response-analyst
- verbatim-analyst
- driver-analyst
- closed-loop-planner
- report-generator
Outgoing edges
lib_applies_to_domain1
- domain:customer-experience·DomainCustomer Experience
lib_belongs_to_specialization1
- specialization:customer-experience·SpecializationCustomer Experience
lib_implements_workflow2
- workflow:customer-journey-optimization·WorkflowCustomer Journey Optimization
- workflow:user-feedback-loop·WorkflowUser Feedback Loop
lib_involves_role3
- role:product-designer·RoleProduct Designer
- role:customer-success-manager·RoleCustomer Success Manager
- role:ux-researcher·RoleUX Researcher
lib_requires_skill_area3
- skill-area:customer-success·SkillAreaCustomer Success
- skill-area:user-research·SkillAreaUser Research
- skill-area:product-discovery·SkillAreaProduct Discovery
Incoming edges
None.