II.
LibraryProcess overview
Reference · livelib-process:customer-experience--kcs-implementation
kcs-implementation overview
Process for capturing knowledge in the workflow, structuring for reuse, and continuous improvement following KCS methodology
Attributes
displayName
kcs-implementation
description
Process for capturing knowledge in the workflow, structuring for reuse, and continuous improvement following KCS methodology
libraryPath
library/specializations/domains/business/customer-experience/kcs-implementation.js
specialization
customer-experience
usesAgents
- kcs-assessor
- kcs-architect
- solve-loop-designer
- evolve-loop-designer
- content-standards-specialist
- role-specialist
- training-designer
- metrics-specialist
- implementation-planner
Outgoing edges
lib_applies_to_domain1
- domain:customer-experience·DomainCustomer Experience
lib_belongs_to_specialization1
- specialization:customer-experience·SpecializationCustomer Experience
lib_implements_workflow2
- workflow:customer-journey-optimization·WorkflowCustomer Journey Optimization
- workflow:user-feedback-loop·WorkflowUser Feedback Loop
lib_involves_role3
- role:product-designer·RoleProduct Designer
- role:customer-success-manager·RoleCustomer Success Manager
- role:ux-researcher·RoleUX Researcher
lib_requires_skill_area3
- skill-area:customer-success·SkillAreaCustomer Success
- skill-area:user-research·SkillAreaUser Research
- skill-area:product-discovery·SkillAreaProduct Discovery
uses_agent1
- lib-agent:business-analysis--training-designer·LibraryAgenttraining-designer
Incoming edges
None.