II.
KnowledgeSource overview
Reference · liveknowledge-source:crm-data
CRM Data overview
Customer relationship management systems as a knowledge source. Captures customer profiles, interaction history, deal context, support tickets, and account health signals. Indexed via structured queries over customer attributes and relationship metadata.
Attributes
displayName
CRM Data
description
Customer relationship management systems as a knowledge source. Captures
customer profiles, interaction history, deal context, support tickets,
and account health signals. Indexed via structured queries over customer
attributes and relationship metadata.
sourceKind
crm
updateFrequency
hourly
indexingMethod
structured-query
Outgoing edges
feeds_knowledge1
- knowledge-domain:customer-knowledge·KnowledgeDomainCustomer Knowledge
Incoming edges
retrieves_from1
- retrieval-pipeline:multi-hop-reasoning·RetrievalPipelineMulti-Hop Reasoning