II.
KnowledgeDomain JSON
Structured · liveknowledge-domain:customer-knowledge
Customer Knowledge json
Inspect the normalized record payload exactly as the atlas UI reads it.
{
"id": "knowledge-domain:customer-knowledge",
"_kind": "KnowledgeDomain",
"_file": "domain/knowledge-fabric/knowledge-domains.yaml",
"_cluster": "domain",
"attributes": {
"displayName": "Customer Knowledge",
"description": "Customer feedback, support history, usage analytics, churn signals,\nfeature requests, satisfaction scores, and behavioral patterns.\nAggregated from CRM, support tickets, user interviews, and\nproduct analytics.\n",
"trustLevel": "verified",
"staleness": "recent"
},
"outgoingEdges": [
{
"from": "knowledge-domain:customer-knowledge",
"to": "retrieval-pipeline:hybrid-knowledge-search",
"kind": "provides_knowledge_to"
}
],
"incomingEdges": [
{
"from": "knowledge-source:crm-data",
"to": "knowledge-domain:customer-knowledge",
"kind": "feeds_knowledge"
}
]
}