{
  "id": "workflow:user-feedback-loop",
  "_kind": "Workflow",
  "_file": "domain/workflows/workflows-product.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "User Feedback Loop",
    "description": "Continuous single-team operational workflow that systematically collects, triages,\nand routes user feedback from in-product surveys, support tickets, app store reviews,\nsocial listening, and customer interviews into actionable product insights. Product\nanalysts tag and categorize incoming feedback against a structured taxonomy each week.\nRecurring themes are surfaced to product managers in a weekly digest, with verbatim\nhighlights attached to relevant backlog items. High-signal feedback triggers rapid\nfollow-up interviews coordinated by UX researchers to deepen understanding. The\nworkflow closes the loop with customers by communicating when reported issues are\nresolved or requested features are shipped, driving higher response rates and\nreinforcing a customer-centric product culture.\n",
    "workflowKind": "operational",
    "triggerType": "continuous",
    "typicalCadence": "weekly",
    "complexity": "moderate"
  },
  "outgoingEdges": [
    {
      "from": "workflow:user-feedback-loop",
      "to": "role:product-manager",
      "kind": "involves_role"
    },
    {
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      "to": "role:product-analyst",
      "kind": "involves_role"
    },
    {
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      "to": "role:ux-researcher",
      "kind": "involves_role"
    },
    {
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      "to": "role:customer-success-manager",
      "kind": "involves_role"
    },
    {
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      "kind": "applies_to_domain"
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      "kind": "applies_to_domain"
    },
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      "kind": "applies_to_domain"
    },
    {
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      "to": "responsibility:user-research",
      "kind": "triggers_responsibility"
    },
    {
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      "to": "responsibility:metric-definition",
      "kind": "triggers_responsibility"
    },
    {
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      "kind": "triggers_responsibility"
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    {
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      "kind": "triggers_responsibility"
    },
    {
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      "to": "responsibility:backlog-grooming",
      "kind": "triggers_responsibility"
    }
  ],
  "incomingEdges": [
    {
      "from": "tool:mixpanel",
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      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Funnels and cohorts support behavioral feedback-loop analysis."
      }
    },
    {
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      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Automatic event capture supports user behavior feedback loops."
      }
    },
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      "attributes": {
        "confidence": "medium",
        "evidence": "Session recordings and funnels inform product feedback loops."
      }
    },
    {
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      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Behavioral analytics supports product feedback-loop analysis."
      }
    },
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