displayName
Community Platform Setup
workflowKind
onboarding
triggerType
on-demand
typicalCadence
per-milestone
complexity
cross-team
description
Establishes community platform infrastructure and onboarding experience --
evaluating and selecting community platforms (forum software, Discord
server, Slack workspace, GitHub Discussions) based on target audience
preferences and integration requirements, configuring channel structure and
category taxonomy aligned with product areas and community interests,
designing role hierarchies with graduated permissions for new members,
active contributors, moderators, and staff, building automated onboarding
flows including welcome messages, orientation content, and
first-contribution prompts, integrating community identity with product
accounts and SSO where applicable, setting up analytics instrumentation for
engagement tracking, configuring notification and digest settings to
optimize signal-to-noise ratio, and establishing bot and automation tooling
for FAQ responses, thread management, and community health alerts. Produces
platform architecture document, channel taxonomy, role permission matrix,
and onboarding flow specification. Excludes content creation.