{
  "id": "tool-server:mcp-intercom",
  "_kind": "ToolServer",
  "_file": "extensions/tool-servers/mcp-communication.yaml",
  "_cluster": "extensions",
  "attributes": {
    "displayName": "Intercom MCP Server",
    "description": "MCP server providing access to the Intercom customer platform.\nEnables AI agents to manage conversations, query contacts and\ncompanies, access help center articles, and handle support tickets.\n",
    "protocol": "mcp",
    "category": "communication",
    "repoUrl": "https://github.com/raoulbia-ai/mcp-server-for-intercom",
    "maintainer": "Community",
    "mcpTransports": [
      "mcp-transport:stdio"
    ]
  },
  "outgoingEdges": [
    {
      "from": "tool-server:mcp-intercom",
      "to": "role:support-engineer",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Intercom conversations, contacts, and help center articles support support engineering workflows."
      }
    },
    {
      "from": "tool-server:mcp-intercom",
      "to": "responsibility:triage-incoming-issues",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Customer conversations and bot handoffs are direct triage inputs."
      }
    },
    {
      "from": "tool-server:mcp-intercom",
      "to": "tool:intercom",
      "kind": "integrates_with",
      "attributes": {}
    },
    {
      "from": "tool-server:mcp-intercom",
      "to": "domain:customer-experience",
      "kind": "lib_applies_to_domain",
      "attributes": {}
    },
    {
      "from": "tool-server:mcp-intercom",
      "to": "domain:customer-relations",
      "kind": "lib_applies_to_domain",
      "attributes": {}
    }
  ],
  "incomingEdges": []
}