{
  "id": "tool:pagerduty",
  "_kind": "Tool",
  "_file": "domain/tools/tools-saas-missing.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "PagerDuty",
    "homepageUrl": "https://www.pagerduty.com",
    "kind": "other",
    "description": "Digital operations management platform for incident response.\nProvides on-call scheduling, alert routing, escalation policies,\nand post-incident reviews to reduce MTTR and operational risk.\n"
  },
  "outgoingEdges": [
    {
      "from": "tool:pagerduty",
      "to": "skill-area:incident-management",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:pagerduty",
      "to": "skill-area:incident-management",
      "kind": "used_for"
    }
  ],
  "incomingEdges": [
    {
      "from": "agent-readiness-score:ora.pagerduty-com",
      "to": "tool:pagerduty",
      "kind": "scores_agent_readiness_of",
      "attributes": {
        "observedVia": "ora-discover-api"
      }
    },
    {
      "from": "specialization:sre",
      "to": "tool:pagerduty",
      "kind": "uses_tool"
    },
    {
      "from": "stack-profile:incident-management-platform",
      "to": "tool:pagerduty",
      "kind": "composed_of"
    },
    {
      "from": "tool-server:mcp-pagerduty",
      "to": "tool:pagerduty",
      "kind": "integrates_with",
      "attributes": {}
    }
  ]
}