{
  "id": "tool:heap",
  "_kind": "Tool",
  "_file": "domain/tools/tools-saas-analytics.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "Heap",
    "homepageUrl": "https://www.heap.io",
    "kind": "other",
    "description": "Automatic event-capture analytics platform that retroactively records\nall user interactions. Eliminates manual instrumentation by capturing\nclicks, taps, and form submissions without upfront tagging.\n"
  },
  "outgoingEdges": [
    {
      "from": "tool:heap",
      "to": "role:product-manager",
      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Ora surfaced Heap for product analytics and experimentation workflows."
      }
    },
    {
      "from": "tool:heap",
      "to": "workflow:user-feedback-loop",
      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Automatic event capture supports user behavior feedback loops."
      }
    },
    {
      "from": "tool:heap",
      "to": "skill-area:product-analytics",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:heap",
      "to": "skill-area:data-collection",
      "kind": "used_for"
    },
    {
      "from": "tool:heap",
      "to": "skill-area:frontend-performance",
      "kind": "used_for"
    },
    {
      "from": "tool:heap",
      "to": "tool:segment",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    },
    {
      "from": "tool:heap",
      "to": "tool:mixpanel",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    },
    {
      "from": "tool:heap",
      "to": "tool:amplitude",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    },
    {
      "from": "tool:heap",
      "to": "tool:posthog",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    }
  ],
  "incomingEdges": [
    {
      "from": "agent-readiness-score:ora.heap-io",
      "to": "tool:heap",
      "kind": "scores_agent_readiness_of",
      "attributes": {
        "observedVia": "ora-discover-api"
      }
    },
    {
      "from": "tool:segment",
      "to": "tool:heap",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    },
    {
      "from": "tool:mixpanel",
      "to": "tool:heap",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    },
    {
      "from": "tool:amplitude",
      "to": "tool:heap",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    },
    {
      "from": "tool:posthog",
      "to": "tool:heap",
      "kind": "alternative_to",
      "attributes": {
        "comparison": "Product analytics platforms"
      }
    }
  ]
}