{
  "id": "tool:close",
  "_kind": "Tool",
  "_file": "domain/tools/tools-ora-business-ops-discovery.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "Close",
    "homepageUrl": "https://www.close.com",
    "kind": "other",
    "description": "Sales CRM surfaced by Ora for account management, pipeline, and revenue operations workflows.\n",
    "ora": {
      "domain": "close.com",
      "score": 74,
      "grade": "B",
      "category": "CRM",
      "tags": [
        "crm",
        "sales",
        "calling",
        "pipeline",
        "revenue operations"
      ],
      "scoreUrl": "https://ora.run/score/close.com"
    }
  },
  "outgoingEdges": [
    {
      "from": "tool:close",
      "to": "source-ref:ora-discover-api",
      "kind": "sourced_from"
    },
    {
      "from": "tool:close",
      "to": "role:account-executive",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Pipeline and outreach CRM data supports account-executive workflows."
      }
    }
  ],
  "incomingEdges": [
    {
      "from": "agent-readiness-score:ora.close-com",
      "to": "tool:close",
      "kind": "scores_agent_readiness_of",
      "attributes": {
        "observedVia": "ora-discover-api"
      }
    }
  ]
}