{
  "id": "tool:bigcommerce",
  "_kind": "Tool",
  "_file": "domain/tools/tools-ora-operations-discovery.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "BigCommerce",
    "homepageUrl": "https://www.bigcommerce.com",
    "kind": "api-tool",
    "description": "Commerce platform surfaced by Ora for storefront, catalog, inventory, orders, and customer-support workflows.\n",
    "ora": {
      "domain": "bigcommerce.com",
      "score": 72,
      "grade": "B",
      "category": "E-commerce",
      "tags": [
        "ecommerce",
        "online store",
        "storefront",
        "headless commerce"
      ],
      "scoreUrl": "https://ora.run/score/bigcommerce.com"
    }
  },
  "outgoingEdges": [
    {
      "from": "tool:bigcommerce",
      "to": "source-ref:ora-discover-api",
      "kind": "sourced_from"
    },
    {
      "from": "tool:bigcommerce",
      "to": "role:product-manager",
      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Storefront, catalog, and order data support ecommerce product workflow analysis."
      }
    },
    {
      "from": "tool:bigcommerce",
      "to": "role:customer-experience-manager",
      "kind": "supports_work",
      "attributes": {
        "confidence": "medium",
        "evidence": "Order and storefront context supports customer journey and support escalation review."
      }
    },
    {
      "from": "tool:bigcommerce",
      "to": "workflow:end-to-end-customer-journey-audit",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Commerce events and order state are core customer-journey projection points."
      }
    }
  ],
  "incomingEdges": [
    {
      "from": "agent-readiness-score:ora.bigcommerce-com",
      "to": "tool:bigcommerce",
      "kind": "scores_agent_readiness_of",
      "attributes": {
        "observedVia": "ora-discover-api"
      }
    },
    {
      "from": "tool-server:mcp-bigcommerce-candidate",
      "to": "tool:bigcommerce",
      "kind": "integrates_with",
      "attributes": {}
    }
  ]
}