{
  "id": "skill-area:operations-automation",
  "_kind": "SkillArea",
  "_file": "domain/skill-areas/skill-areas-external-systems.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "Operations Automation",
    "description": "Automating operational workflows — runbook automation, self-healing\nsystems, automated remediation, and operational intelligence.\n",
    "domains": [
      "domain:devops",
      "domain:operations"
    ],
    "expertiseLevels": [
      "intermediate",
      "expert"
    ]
  },
  "outgoingEdges": [
    {
      "from": "skill-area:operations-automation",
      "to": "domain:devops",
      "kind": "applies_to",
      "attributes": {
        "confidence": "primary"
      }
    },
    {
      "from": "skill-area:operations-automation",
      "to": "skill-area:capacity-planning-ops",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    },
    {
      "from": "skill-area:operations-automation",
      "to": "skill-area:vendor-management-ops",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    },
    {
      "from": "skill-area:operations-automation",
      "to": "skill-area:itsm",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    }
  ],
  "incomingEdges": [
    {
      "from": "orch-primitive:poll-tick",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:reconciliation",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:agent-health-check",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:notification",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:issue-tracker-sync",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:human-review-gate",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:agent-failover",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:workspace-snapshot",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "orch-primitive:telemetry-collection",
      "to": "skill-area:operations-automation",
      "kind": "orch_requires_skill_area",
      "attributes": {}
    },
    {
      "from": "agent:symphony",
      "to": "skill-area:operations-automation",
      "kind": "integrates_with",
      "attributes": {}
    },
    {
      "from": "stack-profile:runbook-automation",
      "to": "skill-area:operations-automation",
      "kind": "requires_skill_area"
    },
    {
      "from": "tool:ansible",
      "to": "skill-area:operations-automation",
      "kind": "used_for",
      "attributes": {}
    },
    {
      "from": "tool:claude-auto-retry",
      "to": "skill-area:operations-automation",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:caveman",
      "to": "skill-area:operations-automation",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:servicenow",
      "to": "skill-area:operations-automation",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:n8n",
      "to": "skill-area:operations-automation",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:n8n",
      "to": "skill-area:operations-automation",
      "kind": "used_for"
    },
    {
      "from": "tool:zapier",
      "to": "skill-area:operations-automation",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:zapier",
      "to": "skill-area:operations-automation",
      "kind": "used_for"
    },
    {
      "from": "tool:make",
      "to": "skill-area:operations-automation",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:make",
      "to": "skill-area:operations-automation",
      "kind": "used_for"
    },
    {
      "from": "tool:saperly",
      "to": "skill-area:operations-automation",
      "kind": "used_for"
    },
    {
      "from": "tool-server:mcp-n8n",
      "to": "skill-area:operations-automation",
      "kind": "used_for"
    },
    {
      "from": "role:it-operations-manager",
      "to": "skill-area:operations-automation",
      "kind": "requires_expertise",
      "attributes": {}
    },
    {
      "from": "role:systems-administrator",
      "to": "skill-area:operations-automation",
      "kind": "requires_expertise",
      "attributes": {}
    }
  ]
}