{
  "id": "skill-area:incident-management",
  "_kind": "SkillArea",
  "_file": "domain/skill-areas/skill-areas-operations.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "Incident Management",
    "description": "Coordinating the detection, response, and resolution of production incidents -\nseverity classification, incident commander roles, escalation paths, real-time\ncommunication, and blameless postmortems. Reduces mean time to recovery and\nbuilds organizational memory that prevents repeated failure patterns in SRE\nand operations contexts.\n",
    "domains": [
      "domain:devops",
      "specialization:sre"
    ],
    "expertiseLevels": [
      "intermediate",
      "expert"
    ]
  },
  "outgoingEdges": [
    {
      "from": "skill-area:incident-management",
      "to": "domain:devops",
      "kind": "applies_to",
      "attributes": {
        "confidence": "primary"
      }
    },
    {
      "from": "skill-area:incident-management",
      "to": "specialization:sre",
      "kind": "applies_to",
      "attributes": {
        "confidence": "secondary"
      }
    },
    {
      "from": "skill-area:incident-management",
      "to": "skill-area:runbook-authoring",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "helpful"
      }
    },
    {
      "from": "skill-area:incident-management",
      "to": "skill-area:incident-response",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    },
    {
      "from": "skill-area:incident-management",
      "to": "skill-area:runbook-writing",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    }
  ],
  "incomingEdges": [
    {
      "from": "skill-area:runbook-automation",
      "to": "skill-area:incident-management",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "helpful"
      }
    },
    {
      "from": "skill-area:on-call-optimization",
      "to": "skill-area:incident-management",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "helpful"
      }
    },
    {
      "from": "skill-area:post-incident-review",
      "to": "skill-area:incident-management",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    },
    {
      "from": "skill-area:change-management-ops",
      "to": "skill-area:incident-management",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    },
    {
      "from": "skill-area:alerting-oncall",
      "to": "skill-area:incident-management",
      "kind": "prerequisite_for_learning",
      "attributes": {
        "strength": "recommended"
      }
    },
    {
      "from": "stack-profile:incident-management-platform",
      "to": "skill-area:incident-management",
      "kind": "requires_skill_area"
    },
    {
      "from": "tool:pagerduty",
      "to": "skill-area:incident-management",
      "kind": "tool_used_by",
      "attributes": {}
    },
    {
      "from": "tool:pagerduty",
      "to": "skill-area:incident-management",
      "kind": "used_for"
    },
    {
      "from": "lib-agent:data-science-ml--incident-responder",
      "to": "skill-area:incident-management",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-agent:devops-sre-platform--incident-commander",
      "to": "skill-area:incident-management",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-agent:devops-sre-platform--sre-expert",
      "to": "skill-area:incident-management",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-agent:customer-experience--escalation-coordinator",
      "to": "skill-area:incident-management",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.7
      }
    },
    {
      "from": "lib-agent:customer-experience--itil-service-manager",
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      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.7
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    },
    {
      "from": "lib-agent:public-relations--crisis-communications-expert",
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      "attributes": {
        "weight": 0.7
      }
    },
    {
      "from": "lib-agent:supply-chain--disruption-response-manager",
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      "attributes": {
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      }
    },
    {
      "from": "lib-agent:healthcare--patient-safety-officer",
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      "attributes": {
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      }
    },
    {
      "from": "lib-process:collaboration--pr-lifecycle-hotfix",
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      "attributes": {
        "weight": 0.5
      }
    },
    {
      "from": "lib-process:devops-sre-platform--incident-response",
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      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-process:observability--sre-aws",
      "to": "skill-area:incident-management",
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      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-process:observability--sre-azure",
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      "attributes": {
        "weight": 1
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    },
    {
      "from": "lib-process:observability--sre-base",
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      "attributes": {
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    },
    {
      "from": "lib-process:observability--sre-gcp",
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    {
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    {
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      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-skill:customer-experience--escalation-workflow",
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      "attributes": {
        "weight": 0.7
      }
    },
    {
      "from": "lib-skill:project-management--issue-tracker",
      "to": "skill-area:incident-management",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 1
      }
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    {
      "from": "lib-skill:public-relations--crisis-management-platform",
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      "attributes": {
        "weight": 0.7
      }
    },
    {
      "from": "lib-skill:supply-chain--disruption-response-coordinator",
      "to": "skill-area:incident-management",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.7
      }
    },
    {
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      "to": "skill-area:incident-management",
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      "attributes": {
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      "from": "lib-skill:healthcare--patient-safety-event-analysis",
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      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.7
      }
    },
    {
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      "to": "skill-area:incident-management",
      "kind": "requires_expertise",
      "attributes": {}
    },
    {
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      "to": "skill-area:incident-management",
      "kind": "requires_expertise",
      "attributes": {}
    },
    {
      "from": "workflow:on-call-handoff",
      "to": "skill-area:incident-management",
      "kind": "requires_skill_area",
      "attributes": {}
    }
  ]
}