{
  "id": "role:it-ops-engineer",
  "_kind": "Role",
  "_file": "domain/roles/roles-operations.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "IT Operations Engineer",
    "isAgentic": false,
    "automatability": 0.7,
    "description": "Maintains the internal IT infrastructure that keeps the organization running,\nincluding endpoint management, network configuration, identity services, and\ncollaboration tooling. Responds to helpdesk escalations, manages hardware\nlifecycle, and enforces security baseline configurations across corporate\nsystems. Supports onboarding and offboarding workflows for employees and\ncontractors in coordination with HR and security teams.\n",
    "seniority": "mid"
  },
  "outgoingEdges": [
    {
      "from": "role:it-ops-engineer",
      "to": "responsibility:access-control",
      "kind": "holds_responsibility"
    },
    {
      "from": "role:it-ops-engineer",
      "to": "responsibility:on-call",
      "kind": "holds_responsibility"
    },
    {
      "from": "role:it-ops-engineer",
      "to": "responsibility:documentation",
      "kind": "holds_responsibility"
    },
    {
      "from": "role:it-ops-engineer",
      "to": "responsibility:compliance-monitoring",
      "kind": "holds_responsibility"
    },
    {
      "from": "role:it-ops-engineer",
      "to": "domain:networking",
      "kind": "requires_skill",
      "attributes": {
        "level": "expert"
      }
    },
    {
      "from": "role:it-ops-engineer",
      "to": "domain:cloud-infra",
      "kind": "requires_skill",
      "attributes": {
        "level": "intermediate"
      }
    },
    {
      "from": "role:it-ops-engineer",
      "to": "domain:security",
      "kind": "requires_skill",
      "attributes": {
        "level": "intermediate"
      }
    }
  ],
  "incomingEdges": [
    {
      "from": "workflow:engineering-onboarding",
      "to": "role:it-ops-engineer",
      "kind": "involves_role"
    },
    {
      "from": "workflow:team-formation",
      "to": "role:it-ops-engineer",
      "kind": "involves_role"
    },
    {
      "from": "workflow:access-review",
      "to": "role:it-ops-engineer",
      "kind": "involves_role"
    },
    {
      "from": "lib-agent:education--learning-technology-administrator",
      "to": "role:it-ops-engineer",
      "kind": "lib_involves_role",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-skill:education--lms-configuration-administration",
      "to": "role:it-ops-engineer",
      "kind": "lib_involves_role",
      "attributes": {
        "weight": 1
      }
    }
  ]
}