{
  "id": "responsibility:triage-incoming-issues",
  "_kind": "Responsibility",
  "_file": "role/responsibilities/triage-incoming-issues.yaml",
  "_cluster": "role",
  "attributes": {
    "displayName": "Triage incoming issues",
    "cadence": "daily",
    "requiredSkills": [
      "skill:code-review"
    ],
    "description": "Triage incoming issues.\n"
  },
  "outgoingEdges": [
    {
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      "kind": "requires_skill"
    }
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  "incomingEdges": [
    {
      "from": "tool:plain",
      "to": "responsibility:triage-incoming-issues",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Support threads and customer context support issue intake and escalation triage."
      }
    },
    {
      "from": "tool:freshdesk",
      "to": "responsibility:triage-incoming-issues",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Helpdesk tickets and SLA context support issue intake and routing."
      }
    },
    {
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      "to": "responsibility:triage-incoming-issues",
      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
        "evidence": "Linear issue, project, comment, and cycle access supports issue triage."
      }
    },
    {
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      "kind": "supports_work",
      "attributes": {
        "confidence": "high",
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      }
    },
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        "confidence": "high",
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      }
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        "confidence": "medium",
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        "confidence": "high",
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      }
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        "confidence": "high",
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      }
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}