{
  "id": "lib-skill:venture-capital--customer-reference-tracker",
  "_kind": "LibrarySkill",
  "_file": "generated-library/skills.yaml",
  "_cluster": "generated-library",
  "attributes": {
    "displayName": "customer-reference-tracker",
    "description": "Manages customer reference calls, NPS analysis, and churn pattern detection",
    "libraryPath": "library/specializations/domains/business/venture-capital/skills/customer-reference-tracker/SKILL.md",
    "specialization": "venture-capital",
    "contentSummary": "# Customer Reference Tracker\n\n## Overview\n\nThe Customer Reference Tracker skill manages the customer reference check process during due diligence. It coordinates reference calls, analyzes customer satisfaction patterns, and identifies churn risks through systematic customer feedback collection.\n"
  },
  "outgoingEdges": [
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      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-skill:venture-capital--customer-reference-tracker",
      "to": "skill-area:valuation-analysis",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.7
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    {
      "from": "lib-skill:venture-capital--customer-reference-tracker",
      "to": "skill-area:financial-modeling",
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      "attributes": {
        "weight": 0.5
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    },
    {
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      "to": "domain:venture-capital",
      "kind": "lib_applies_to_domain",
      "attributes": {
        "weight": 1
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    {
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      "to": "role:financial-analyst",
      "kind": "lib_involves_role",
      "attributes": {
        "weight": 1
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    },
    {
      "from": "lib-skill:venture-capital--customer-reference-tracker",
      "to": "specialization:venture-capital",
      "kind": "lib_belongs_to_specialization",
      "attributes": {
        "weight": 0.9
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    }
  ],
  "incomingEdges": []
}