{
  "id": "lib-process:sales--qbr-process",
  "_kind": "LibraryProcess",
  "_file": "generated-library/processes.yaml",
  "_cluster": "generated-library",
  "attributes": {
    "displayName": "qbr-process",
    "description": "Structured process for conducting customer QBRs that demonstrate value delivered, identify expansion opportunities, and strengthen executive relationships.",
    "libraryPath": "library/specializations/domains/business/sales/qbr-process.js",
    "specialization": "sales",
    "references": [
      "- Gainsight Customer Success: https://www.gainsight.com/\n- QBR Best Practices: https://www.clientsuccess.com/blog/quarterly-business-review/"
    ],
    "example": "const result = await orchestrate('sales/qbr-process', {\n  accountName: 'Enterprise Customer',\n  quarter: 'Q4 2024',\n  customerData: { contacts: [], products: [] },\n  contractData: { renewalDate: '2025-06-01', value: 100000 },\n  usageData: { activeUsers: 500, adoptionRate: 75 }\n});",
    "usesAgents": [
      "customer-success",
      "account-strategist"
    ]
  },
  "outgoingEdges": [
    {
      "from": "lib-process:sales--qbr-process",
      "to": "skill-area:sales-methodology",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "skill-area:customer-success",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.7
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "skill-area:revenue-operations",
      "kind": "lib_requires_skill_area",
      "attributes": {
        "weight": 0.5
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "domain:sales",
      "kind": "lib_applies_to_domain",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "role:account-executive",
      "kind": "lib_involves_role",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "role:sales-engineer",
      "kind": "lib_involves_role",
      "attributes": {
        "weight": 0.7
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "role:customer-success-manager",
      "kind": "lib_involves_role",
      "attributes": {
        "weight": 0.5
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "workflow:customer-journey-optimization",
      "kind": "lib_implements_workflow",
      "attributes": {
        "weight": 1
      }
    },
    {
      "from": "lib-process:sales--qbr-process",
      "to": "specialization:sales",
      "kind": "lib_belongs_to_specialization",
      "attributes": {
        "weight": 0.9
      }
    }
  ],
  "incomingEdges": []
}