{
"id": "domain:customer-experience",
"_kind": "Domain",
"_file": "domain/domains/business-domains.yaml",
"_cluster": "domain",
"attributes": {
"displayName": "Customer Experience",
"description": "Customer success, support, feedback loops, and satisfaction measurement.\n"
},
"outgoingEdges": [],
"incomingEdges": [
{
"from": "workflow:forum-community-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:community-feedback-to-product-loop",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:content-localization-pipeline",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:product-launch-readiness",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:end-to-end-customer-journey-audit",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-health-score-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:nps-survey-cycle",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-escalation-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-onboarding-program",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-journey-mapping-refresh",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:voice-of-customer-synthesis",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-segmentation-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:cx-measurement-framework-setup",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-lifecycle-automation-setup",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-churn-analysis",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:startup-mvp-validation",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:landing-page-optimization-cycle",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:conversion-funnel-optimization",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:guest-experience-feedback-analysis",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:tenant-experience-optimization",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:gtm-motion-alignment-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-renewal-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:demo-and-trial-conversion-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:smb-self-serve-funnel",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:deal-qualification",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:live-chat-support-optimization",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:phone-support-queue-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:email-support-workflow",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:social-media-support-monitoring",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:in-app-support-widget-optimization",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:video-support-session-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:sla-breach-response",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:customer-feedback-triage",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:tier2-escalation-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:incident-customer-communication",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-knowledge-article-creation",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-tooling-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-queue-triage-automation",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-quality-assurance-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:self-service-portal-content-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-chatbot-performance-review",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:helpdesk-platform-migration",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-tier-structure-design",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:support-automation-setup",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:technical-support-escalation",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:billing-support-workflow",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:onboarding-support-program",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:vip-support-program-management",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
},
{
"from": "workflow:donor-stewardship-cycle",
"to": "domain:customer-experience",
"kind": "applies_to_domain",
"attributes": {}
}
]
}